I waited nearly 3 weeks for my mattress after relocating to Melbourne. I emailed and called the number on the website multiple times to receive nothing in return.
I ended up driving to the depot to pick my mattress up which was sitting there for who knows how long. Still trying to get a refund of my delivery costs since they were never used. Comfortable mattress but super disappointed with the service
The Natural Wooden Bed Base
So after losing my package with my bed frame, i found out that the 'bed base' is absolutely not Idyll design at all and its actually coming from eliving furnitures.
looking on their web founding out that its so much cheeper than what Idyll asking for, second reading the bad reviews about this frame.
now when im looking on all the 5 stars review here i get that its all fake as they all been written on the same day. long story short, the people who actually received my package were dope by calling me and inform me. so finally i got it. put it together, and pretty much the worst the pieces not sitting perfect and when its actual full assemble, looking good but wobbly that every movement i actually not sure for how long it will survive. well i think the price in the real company who makes it make sense why its so cheap. i was in touch with the company through facebook as the number who they publish not exist, whoever wrote me back was lovely but didnt feel it resolve anything . its such a shame as im such a big believer in supporting small local companies, but so far all what i feel is that i have been scammed. no problem to out source from different companies but be honest about it, like common this days people will find the truth pretty fast. i never wrote a bad review before, and its feeling crap. but its better people will know. saying that im only talking about the bed base and not the mattress.
Very poor communication and don’t make your commitments as advertised
You are asking for a review but i can not give you one as i have not received my mattress yet
I can’t review it as I have t received it
Couldn't be happier with my purchase, I'm sleeping much better now thanks to the Idyll Premium mattress!
I have 5 mattresses at home and tried to place one of those in this frame. Was surprised that it matched. You can never go wrong buying this one.
Received the item on time. Transaction is hassle-free! Thank you idyll
Never seen a frame design like this. I love the simplicity.
Got no hassle in assembling the frame. I wish Idyll sells more furniture.
This brand looks promising!
I love how simple and clean the frame looks. Didn't had a hard time to match the frame in my other furniture.