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Idyll Home provides customers with security in their new Premium Idyll mattress purchase. We like to put our money where our mouth is by backing up our claims that we provide one of the best mattresses on the market.
Idyll Home Pty Ltd warranties that Premium Idyll Mattress will be free from defects in material and workmanship that may compromise sleep quality for the life of the product.
Exclusions from the Lifetime Warranty include but are not limited to:
Voiding of Warranty
The following cases may void any and all warranties:
Who is Covered?
This warranty is valid only for the original purchaser from the original purchase date of the Mattress and is non-transferable. The “original purchaser,” for the purposes of this Warranty, is the first purchaser of the Mattress from Idyll or a Idyll Home authorized retailer.
Please retain a copy of your receipt as proof of purchase and owner. If the original purchaser sells or otherwise relinquishes ownership of the mattress to another, this Warranty terminates, and the subsequent owner accepts the product “as is” and “with all faults.”
The Following Defects Are Covered
In the event of a Defect (as defined above), Idyll Home sole liability and your sole remedies under this Warranty will be:
For the first 10 years of ownership, we will replace your mattress with a brand new Idyll Mattress at absolutely no charge to you.
In years 10+ Idyll Home will completely repair and re-cover your Idyll Mattress, or replace your Idyll Mattress, at Idyll Home’s option. The only charge you will incur will be a transportation costs of each way, which charges will be waived if a Defect is confirmed to exist by Idyll Home.